- Provide printer equipment demonstration, installation and technical support to customers and sales team
- Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
- Conduct regularly onsite equipment maintenance and servicing for members
- Develop training materials and conduct printer and software training to both external and internal customers
- Provide printing service support to customers and sales team
- Provide administrative support to ensure proper filing of service records
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