• Understand customers' needs and provide quick, accurate and satisfactory answers to their
• queries and concerns
• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Assist customers with product or service-related questions, issues, and requests.
• Provide accurate and detailed information about our products or services.
• Resolve customer concerns and complaints effectively, aiming for first-contact resolution.
• Escalate complex issues to appropriate teams or supervisors when necessary.
• Contribute to a positive customer experience and build lasting customer relationships.
• Adhere to company guidelines and service standards.
Min Requirements
• Min N/ O levels
• Experience in call center/ customer service will be highly regarded
• Able to commence work within short notice
We regret that only shortlisted candidates will be contacted
Interested candidates please send your resume to [email protected]
Consultant: Tan Ming Hui, Magdelene (R21101623)
Recruit Express Pte Ltd (99C4599)
