The incumbent contributes to bringing the world to NTU and taking NTU to the world through short-term coursework and research and raises positive impact to NTU’s global reputation visibility and brand.
Responsibilities
- Plan and improve on current work processes of the inbound and outbound mobility programme through system updates and regular reviews
- Manage all the financial services and procurement processes of the mobility programme to support students for their overseas short-term immersion / at NTU and peg the key delivery of service and activities to planned schedule and service quality
- Plan and set up effective schedule for efficient processes that supports programmes’ market entry strategy to build more overseas student immersion placement worldwide
- Conduct total mobility analysis, review all short-term exposure programme lines and the overall profitability and sustenance of the programmes
- Develop and monitor the data quality metrics and ensure programme data and reporting needs are met
- Cultivate short-term programme partnership and grow outbound placement opportunities including managing the process flow for short-term partnership agreements
- Engage partner universities, schools’ co-ordinators and colleagues on inbound and outbound mobility operation process
- Attend to student well-being needs and emergency incidents and situations that might occur
Requirements
- Bachelor’s degree in any related field from a recognized University
- Minimum 10 years of relevant work experience with strength in providing quality administrative expertise preferably in Institute of Higher Learning
- Good financial knowledge and experience in building up programme needs through the use of data analysis
- Wide exposure to international markets and experience in working in a multi-cultural environment
- Participation in any semester or short-term outbound learning programmes shall be an advantage
- Exposure to business culture and geopolitics of the world shall be an advantage
- Excellent written and oral communication skills
- Strong IT skill and data analytic skills
- Team player and highly collaborative
- Demonstrate leadership and coaching skills
