JOB SCOPE
The Network Engineering team is responsible for the implementation of approved network architecture and designs. Under limited supervision, the team assists in the planning, forecasting, implementation and identification of resource requirements for network systems of varying (moderate to high) complexity. As a member of the team, you will develop and implement network enhancements while following corporate standards. You will be sought after for recommendations for improvement and assists in staff development efforts.
DUTIES AND RESPONSIBILITIES
- Support triage, troubleshooting, and repair of production networks across Data Center and elements. Follow defined procedures and utilize tools to collect data and resolve network issues within defined SLAs. Engage with 3rd party vendors, OEMs, and field services to facilitate resolution.
- Services include server repair, circuit repair, and network repair - facilitating fault identification, isolation, troubleshooting of physical/logical issues, issue resolution, and configuration updates by following existing procedures.
- Escalate to Tier 2 and Operations Engineering leadership to resolve complex or high priority issues.
- Identify opportunities to improve processes, tools, or automate tasks.
- Assists in the development and documentation of technical standards and implements approved methods of procedure.
- Acts as a mentor to junior staff
- Adheres to industry specific local, state, and federal regulations, as applicable.
- Knows, understands and follows company policy.
- Proactively and consistently support all efforts to simplify and enhance the customer experience.
- Performs other duties as requested by supervisor
Interested parties, kindly click ‘Apply Now’ and submit your resume to <
https://go.persolkelly.com/job/apply/3759> or [email protected]
We regret that only shortlisted applicants would be notified.
Bautista Gia Grace De Guzman | REG No: R23111973
PERSOLKELLY SINGAPORE PTE LTD | EA License No: 01C4394
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