Responsibilities:
- Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.
- Resolve installation and upgrading problems.
- Coordinate equipment schedule to minimize system downtime.
- Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
- Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems
Requirements:
- Bachelor/Master Degree in Mechanical/ Electrical/ Electronic/ Computing Engineering
- Good interpersonal/communication skills in understanding customer needs.
- Shows initiative and can work independently
- 1-2 years of relevant work experience on semiconductor capital equipment will be an advantage
- Candidates without work experience can be considered for entry position
