systemsGo is now conducting interviews to fill the position of IT Support Engineer. This is a full- time position in our fast-growing office in Singapore, and comes with standard benefits. Successful candidates will work alongside our team of young professionals to provide desktop engineering support to our prestigious clients.
Responsibilities:
Provide Level 1 and Level 2 desktop support at client office
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Provide helpdesk and remote support
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Complete project tasks as instructed by client or internal projects
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Occasional after-hours work with appropriate compensation
Qualifications:
Diploma/Degree in Computer Science/Information Technology preferred
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Pro-active, customer focused, and comfortable dealing with end users directly
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Able to describe issues clearly to end users and client management, and report on results effectively
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2+ years experience in IT helpdesk role or technical support role
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Comfortable working in a team
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Microsoft certification preferred
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Experience with Microsoft365, Windows10 upgrade, IP phones, Sharepoint, etc
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Mac OS X knowledge or support experience preferred
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Experience with help desk/ticketing systems
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Diploma/Degree in Computer Science/Information Technology is preferred but not essential
