- Design, install and configure POS systems for all Retail shops.
- Maintenance, troubleshooting and report generation from UNIPRO POS Systems
- Design, install and configure CCTV Systems for all Retail shops.
- Maintenance, troubleshooting and video back ups from various CCTV systems
- Design, install and configure internal and customer facing servers, network devices and firewalls.
- Proactively manage and maintain server, network and firewall systems
- Administer and support core Microsoft, Cisco, Citrix and VMware technologies
- Develop and implement project plans, risk assessments and contingency plans
- Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
- Define and document best practices and support procedures
- Provide after-hours support for Infrastructure related emergencies as well as weekend maintenance
- Maintain inventory and asset configuration documentation
- Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies
- Carry out special tasks at Management's direction
- Interact with customers and staff at the technical level, as required.
- Other duties as assigned.
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