Main Responsibilities
-Report to the Restaurant Manager
-Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant
-Ensure customers have a pleasant and memorable dining experience
-Constantly obtain customer feedback during operations to ensure satisfaction
-Monitor setup, maintenance, cleanliness and safety of dining areas
-Perform duties like ordering, serving, clearing and setting of tables
-Greet customers as they arrive and showing them to their table
-Perform opening and closing duties/checklists
-Promote sales and be familiar with promotions and menu
-Coordinate food service between kitchen and service crew
-Attend to customer complaints (if any)
-To handle cashiering duties
-Assist in bi-monthly stock take
-Assist to upsell promotions and PGR membership
-Constantly motivate & cultivate a team spirit in the restaurant
-Maintains utmost service standards and discipline/grooming among the service staff
-Supervise and train the service staff to Restaurant standards of excellence
-Adhere to company’s standard operating procedures
-Required to act as Manager on Duty in absence of the Managers & Supervisors
-Any other appropriate duties and responsibilities as assigned
Requirements
-Minimum 3 years of relevant experience
-Strict sense of hygiene and safety standards
-Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu items to customers
-Strong public relations skills
-Excellent interpersonal & communication skills
-A strong leader & team player
