Customer Service Coordinator (Ocean Freight)
- Working days: Mon to Fri (9:00AM -6:30PM)
- Location : Jurong East x1 / Tuas x1
- Salary : SGD 1,800 - SGD2,500
Job Responsibilities
- Responsible for managing and coordinating Sea Import/Exports shipments.
- Ensure customer requirements are met and documentation is accurate and precise.
- Ensure Fully Compliance on Workplace Safety & Health Procedure
- Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality
- Coordinating and resolve shipment issues
- To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
- Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
- To ensure related charges are billed and collected timely from the consignee or its agent
- Ensure all transactions are handled in an accurate, complete and timely manner
- To effectively follow up with airlines/oversea offices on any short-landed, damaged or discrepancy cargo
- Answering to customer's inquiries and handling customer's complaints.
- Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
- Any other task assigned by the superior
Interested applicants kindly click on the “Apply Now” button or whatsapp text your resume to allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.
CHEN ZI LOU | REG No: R1986597
THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279
Whatsapp: +65 93871151
