Job Title: IT Analyst
Contract Duration: 1 Year(Extendable)
Job Location: Chai Chee Road, Singapore
Job Responsibilities
- The Candidate shall be responsible to ensure all the applications systems remain in good working order.
- The Candidate is expected to support new application systems when they become operational.
- The Candidate shall respond to production emergencies in a timely manner based on Clients Service Levels as indicated in the Period Contract. This includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
- The Candidate is expected to diligently perform routine checks and to escalate to the Project Manager any anomaly detected.
- The Candidate should show the initiative to alert and conduct troubleshooting together with other system engineers, database administrator (DBA) and outsourced vendors.
- The Candidate shall be committed to meet the Service Level Agreement (SLA) timelines.
- The Candidate shall follow through every issue / problem till closure; and complete the necessary documentation as required.
- The Candidate shall assist users and answer queries regarding the supported operational systems.
Job Requirements
- The Candidate shall possess at least a bachelor’s degree in Information Technology (IT), Computer Engineering, Computer Science or equivalent.
- At least TWO (2) years of work experience in IT development, with exposure to end-to-end software development lifecycle (SDLC - system analysis and design; application development and testing; and operational support and maintenance).
- The candidate shall have at least ONE (1) year of experience and be proficient in designing, developing and maintaining web applications using Microsoft .NET and front-end technologies (i.e. ASP.NET, C#, HTML/DHTML, CSS, JavaScript and jQuery)
- The candidate shall have at least ONE (1) year of experience and be proficient in Service Oriented Architecture (SOA), including web services integration using SOAP and/or REST based web services.
- At least ONE (1) year of experience in Microsoft SQL Server or MySQL and be proficient in developing solutions which involve relational database schema design and writing optimized SQL queries/stored procedures on Microsoft SQL Server or MySQL.
- The candidate shall have at least ONE (1) year of experience working with NodeJS JavaScript environment.
- The candidate shall have at least TWO (2) years of experience with Alfresco Enterprise Content Management System 5.2.0 or later.
- The candidate shall have at least ONE (1) year experience working with Solr API.
- The candidate shall have at least ONE (1) year of experience working with Tomcat 7 or later.
- The candidate should have some experience with developing window services programs.
- The candidate should have some experience with report generation tools.
- The candidates should have some experience with Responsive Web Design, using framework such as Bootstrap.
- The Candidate should have working experience in government agency environment in the past 5 years with exposure to IM8, WOGAA, Digital Standards, and/or other Singapore government security policies compliance requirements.
- The Candidate shall have at least ONE (1) year of experience and be proficient in:
- a) Requirements and impact analysis, including evaluating and recommending feasible technical implementations etc;
- b) IT operational support, including incident management, defect tracking, source code version control, release management, deployment to Production etc; and
- c) Project management support, including maintaining issue log and change control records, documenting operational procedures/guides, coordinating with users etc.
- The Candidate shall have a good command of English and effective communications skills to be able to interact with project teams, end-users to gather user requirements, communicate the proposed solution, conduct user acceptance testing, end-user training, and trouble resolution with helpdesk agents and external vendors.
- The Candidate shall have a minimum of FIVE (5) year of work experience in Singapore, and thus to have minimally equipped well in understanding and meeting the user requirements.
This is an outsourced role.
If you are looking for an opportunity and your skills align with this job, please send your updated CV/resume (in Word format) to Mounika at [email protected]
All Curriculum Vitae will be treated with strict confidentiality We regret to inform you that only shortlisted candidates will be notified.
