The main responsibilities and tasks of this position are listed as, but not limited to the following:
- To keep the counter updated with all the necessary information on tours, attractions, maps, places of interest and dining.
- To take charge of the overall daily operations of the Bell Desk, Front Driveway and Concierge Desk.
- Check & verify monthly billings of newspapers, limousines, and coaches.
- Submit updated incentive monthly report for approval.
- Assist guest with any form of help they would require during their stay in Singapore.
- Check traces in the Opera system and follow up accordingly.
- Ensure all limousine & coaches billings are posted daily.
- Maintain daily stamps float checklist after every shift and purchase stamps as and when required.
- Check the front driveway to ensure everything in order.
- Ensure proper recording of all tours booked in the Tour Logbook.
- To check emails daily and respond accordingly.
- Assist Bell Desk operations whenever necessary.
- Ensure all Bell Staff are always following hotel standards.
- To perform any other duties that may be assigned by the Management.
