Responsibility:
● Working with stakeholders to identify & understand the requirements of software systems
● Plan and participate in product conceptualisation sessions with stakeholders for eliciting
requirements
● Elicit and documents business/user requirements and translate them into user-stories for
development
● Manage requirements by continuously clarifying and reviewing them via walkthrough with
stakeholders
● Analyze requirements to drive the design or review of test cases/business model/processes
● Works closely with Project Manager/Product Owner on project schedule, issues and
escalation
● To drive business process change requests on gaps identified and manage a project’s scope
and acceptance
● Provide inputs to development team for implementation
● Work with user experience designers (UXDs) and business users to plan for UAT, coordinates
and monitor progress and acceptance of UAT
● Ensures completion of documentations and filings to facilitate software development
● Continuously finds means and ways to improve operations, streamline work processes and
work cooperatively and jointly with various users' departments to provide quality service
● For smaller projects, double hat as Product Owner with following responsibilities
o Create project status report and other communication materials
o Craft project proposal to secure project funding and justify resource allocations
o Manage project scope and stakeholders’ expectations
o Issue escalation to the right people in timely manner
o Maintain and continuously refine Product Backlog
o Maintain Project RAID Log and follow up on action items
Requirements:
● More than 2 years of experiences in successful implementation as a Business Analyst
● Experiences with web-based and business process software systems implementation
● Good written and verbal communication, including minutes taking and technical writing skills
● Possess business case and user-stories development skills
● Ability to work effectively as individual or with a team to understand and interpret
requirements leading to technical implementation.
● Able to engage stakeholders and manage their expectations
● Ability to work effectively and independently under pressure, meet deadlines, multitask and to
prioritize tasks effectively
● Demonstrate motivation to learn new skills and technologies
● Experience with Agile project methodology (Scrum/Extreme Programming) and UX
development environment will be an added advantage
● Experience with focus group and workshop facilitation will be an added advantage
● Experience with Confluence and JIRA will be an added advantage
● Experience with BPM modelling techniques and methods will be an added advantage
● Certified Scrum Master or Certified Product Owner and/or Certified Business Analysis Professional will be an added advantag
