Responsibilities would include, but not be limited to, the following:
- Ensure patients are registered promptly and details are correctly captured in the system
- Ensure accurate tagging of Corporate / Insurance / Government and any other direct billingin system
- Ensure all appointments are captured accurately in system and follow up with clients,doctors and other departments promptly
- Handle enquires, transferring of calls, taking down important messages for follow up
- File and revert reports, ensuring tracking of referral appointments, follow up appointmentsare fulfilled in accordance to policies
- Ensure entries from the Doctors / Nurses and any other parties tallies with the billing andservice rendered
- Ensure bills are in accordance with contract requirement.
- Accepting correct LOG / Letter of Undertaking / Deposits for patients
- Close all transactions at the end of the clinic operations. Ensure Daily Reports tally with cashcollection and all cashless transactions.
- Other Ad hoc duties assigned
Requirements:
- Higher NITEC certification in Business Administration or Diploma in any discipline
- GCE “O”/ “N” level
Skills & Knowledge:
- Proficient in Microsoft Excel and Word
- Good communication, customer service and interpersonal skills
- Knowledge of SAP is preferred
- Open to shift work arrangement
