We are looking for a flexible and reliable Event Opperations Manager.
The Event Operations Manager has overall responsibility for events. He/She carries out event plans. He/She works with vendors and venue operators to ensure operational requirements of the events are followed. He/She also ensures events follow local Workplace Safety and Health regulations.
He/She is organised and resourceful. He/She possesses excellent resource management skills to support and troubleshoot the team's daily operations. He/She speaks well, is sociable, and is able to maintain good rapport with vendors.
He/She may have to work over evenings, weekends and public holidays at times in order to support events. He/She also travels frequently between the office and the event sites to oversee events.
Tasks
- Answer enquiries from participants regarding events.
- Approve vendors to fulfil project work within project budget.
- Approve vendors' project deliverables that are up to quality standards.
- Direct events in alignment with local Workplace Safety and Health regulations.
- Execute fast and accurate registrations of participants.
- Execute event logistics plans to support project plans.
- Lead management of environmental issues during events.
- Lead management of security threats during events.
- Manage escalated on-site issues with related vendors.
- Negotiate with key vendors to secure service contracts within event budget.
- Oversee event Workplace Safety and Health measures, processes and procedures to ensure a safe working environment.
- Oversee event security operations to ensure the operation department's readiness in cases of crisis.
- Review accommodation plans for event participants to ensure satisfaction.
- Review crowd control and evacuation plans with venue operations to ensure they are followed.
- Review event logistics plans.
- Review event proposals to ensure local security, workplace safety and health regulations are followed.
- Review event registration process and protocols to ensure operations are efficient.
- Review immigration processes and protocols for participants to ensure local regulations are followed.
- Review organisation's safety rules to address incident summary reports.
- Work with all event stakeholders to drive project delivery.