Seeking for a Desktop Engineer (1 year contract under agency payroll)
Mandatory Skills: Windows 10
Working location: Ang Mo Kio / Yio Chu Kang Area
Salary: Up to $3300
Incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal at the end of 1 year contract
Working Hours: Monday to Thursday: 8.30am to 6pm, Friday 8.30am to 5.30pm (including 1 hr lunch break)
Primary Purpose: Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
Responsibilities:
- Perform troubleshooting for client platform related problems
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
Requirement:
- 1 - 3 years of relevant experience in Desktop Support
- Mandatory Skills: Windows 10
- Willing to travel to client site when needed
