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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Client Service Consultant
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Client Service Consultant

Vin's Credit Pte. Ltd.

Competitive Compensation and Benefit Package

Group Hospitalization, Medical Insurance and Dental Benefits.

Career Advancement, Professional Development Training Workshops

A supportive collaborative team

Job Description:

Verifying warranty and service contract coverage using in house system

Order & issue PO to supplier for spare parts require for repair and servicing per requisition from servicing team/mechanics

Liaise with internal and external parties for processing of ordering spare part

Provide quotations to vehicle owner for service/repair jobs

Expedite parts arrival, verify PO & invoice from supplier prior handling to servicing team

Tracking servicing and repair job

Attend to walk in client enquiry

Attend to phone calls and customers enquiries

Attend in customer bookings and explain the terms of service/rental or lease agreements

Liaise with administrative staff on the completion of all papers works with the customers and payment collection

Maintain proper record of documents and correspondence

Ensure the servicing of all rental car are timely

Monitoring the entire process repair for customer vehicle under service/repair/claim

Negotiate and close deal, and handle complaints or objections

Handle stock of brand-new vehicles such as take photo and arrange/send for inspection

Handle customer requests on a timely manner and collect all necessary information and documentation

Build and maintain strategic relationship with existing clients and partners with the aim of increasing sales

Ensuring client requirements are addressed to their satisfaction

Issue invoice for service and repair vehicle

Preparing paper works for all rental agreement and sales/purchase agreement

Providing quotation for potential long-term leasing client

To drop of car on and off timely around in workshop

Complete any ad-hoc task given

Working Hours:

Monday to Friday- 0845am-0545pm

Saturdays- 0845am-1600pm

No overtime work

Job Requirements:

Enjoy interacting and helping clients

Be able to effectively communicate with clients

Motivated and driven personality

Able to multi task

Class 3 Driving licence

Job Benefits:

Daily lunch provided

Annual leave

Dental Benefits

Health insurance upon confirmation

Annual bonus (depending on performance)

Staff rate for car rental and trading of cars

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