•Drive and monitor financial transactions, identifying and resolving complex financial issues as they arise.
• Develop, document, implement, and improve operational processes and tools, including, but not limited to, processes and procedures and run books.
• Daily oversight of account reconciliation and balancing.
• Daily, Weekly, Monthly and Quarterly monitoring, reporting, billing and reconciliation.
• Understand and translate "system processes" into the business processes (and implications) for all stakeholders.
• Complete in-depth analysis into financial transactions (across systems and processes, assess past-presentfuture implications).
• Critical "problem solving" - something didn't work - where/how is it broken and idea/options for resolution.
• Thinking about the big picture - how does something that is happening today (new issue) relate to something that happened in the system or process 3 months ago.
• Customer-facing activities - handle escalations, explain issues, drive to resolution.
• Build strong relationships with key customers and financial partners to ensure long term program success.
• Work closely with other teams within Taulia, Taulia Trade Technology, and relevant service providers.
• Manage escalated issues, appropriately setting expectations, crafting communications, and proactively engaging.
• Identify patterns and repeatable activities – package these through documentation or training.
