Responsibilities
- To Resolve incidents/issues in productive environment, monitoring to ensure application availability, stability, any reporting etc.
- To Perform application monitoring and health checks.
- Ability to handle Application Production Support - Level 2
- Able to handle PROD batches using tools such as Control-M.
- To Provide on-call support as and when necessary.
- Techno Functional knowledge of involved applications
- Able to do impact analysis with the data available, troubleshooting or involve/co-ordinate with other teams.
- Manage end user’s expectation and other relevant stakeholders.
- Highly self-motivated individual and able to work under pressure.
- Able to communicate clearly and effectively.
- Able to work on Shift rotation (Morning/Afternoon shift)
Requirements
- Bachelor’s/Master’s degree (or its equivalent) in Information Technologies or related course
- 4-6 years of experience in the relevant field.
- Proficient in MS-SQL and intermediate knowledge of RDBMS
- Familiarity in Banking domain (Payments, Corporate, Consumer) and products
- Exposure in Windows/Unix/Linux for handling activities, troubleshooting etc.
- Basic knowledge of IIS web server, Weblogic
Technical Skills: Java, MS SQL, Windows, Unix, WebLogic, IIS Webserver
