Responsibilities:
· Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
· Be well equipped with the products and services the restaurant provides to assist and address guest queries
· Welcome guests to the restaurant and escort them to their private room, counter, or table seats
· Assist guests with their baggage whenever possible
· Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
· General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
· Gather feedback from guests about their experiences
· Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
· Responsible for the compliance of all health, safety, and food hygiene legislation
· Be service oriented, uphold quality, sincere, intimate customer relations service
· Any other duties as assigned by Management
REQUIREMENTS
• At least 1 year of proven relevant experience in a related role
• Hardworking, self-motivated,
• Able to work well under pressure in a fast-paced environment
• Great attention to detail and creativity
• Positive attitude and team player
• Able and willing to work weekends, public holidays and on rotational shifts
• 5-day work week
