Responsibilites on Sales Process:
1. Serve as a point of contact for customers with queries about products, orders, deliveries and provide admin support for the Sales Team.
2. Manage the sales processes such as quotations, sales orders, customer invoices and monthly statement of account to customer.
3. Verify customers’ orders including customer details and payment information.
4. Attend to any customer enquiries, feedback or complaints through phone call or email.
5. Capture data and maintain systems as required by the sales process SOP.
Responsibilites on Purchase Process:
1. Purchase goods, materials, components, or services in line with specified cost, quality, and delivery targets.
2. Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.
3. Work with Logistics to ensure the stocks availability.
4. Capture data and maintain systems as required by the purchase process SOP.
5. Perform any ad-hoc tasks as required and assigned.
