Responsibilities
- Conduct regular Accounts Receivables (A/R) review meetings with stakeholders and Management to resolve delinquent accounts.
- Timely follow up and maintain communication with customers regarding outstanding payments.
- Work closely with our Medical Social Workers to assist families who face difficulties in making payments.
- Actively support in associated with debt monitoring processes and/or transformation initiatives.
- Ensure debt monitoring processes are in line with company polices.
- Provide administrative support as needed.
Requirements
- Relevant diploma and above.
- At least 1 year work experience in related field.
- Excellent verbal and written communication skills
- Proactive, meticulous to details and keen to learn.
- Ability to work effectively both independently and as part of a team.
- Competency in Microsoft applications including Word, Excel, and Outlook.