Job Descriptions
- Manage daily cafe operations, including opening and closing procedures.
- Supervise and motivate cafe staff, providing guidance, training, and support.
- Ensure efficient and friendly customer service, resolving customer issues and inquiries.
- Maintain and enforce health and safety standards, ensuring a clean and safe environment.
- Monitor inventory, place orders, and manage stock levels.
- Assist in menu planning and pricing strategies.
- Schedule staff shifts and create work rosters.
- Maintain quality control of food and beverages, ensuring consistency and freshness.
- Conduct regular staff meetings to communicate goals and expectations.
- Collaborate with the management to implement marketing and promotional strategies.
- Handle cash register operations, including handling payments and reconciling cash drawers.
- Track and report on sales, expenses, and cafe performance.
- Adhere to company policies and procedures.
- Promote a positive team culture and a welcoming atmosphere for customers.
Job Requirements
- Previous experience in a cafe or food service industry.
- Proven supervisory or leadership experience.
- Strong customer service and communication skills.
- Knowledge of food safety and hygiene regulations.
- Ability to handle cash and use point-of-sale systems.
- Excellent problem-solving and organizational skills.
- Flexibility in working shifts, including weekends and holidays.
- A passion for coffee and food is a plus.
Benefits
- 7 days annual leaves/ medical insurance
Working hours
- 6days work（10am to 7pm）
