Job Summary
You will work as part of a team to provide key operational and administrative support to the dept on the following:
Key Accountabilities / Responsibilities
1. Support and track submission of reports (including medical reports), identify cases of delays and to take timely follow up actions including updating of records in system.
2. Identify and monitor cases that require further reviews, take appropriate actions to identify and expedite cases that have experienced delays or lapses and/or to prevent delays
3. Accurate and timely processing of medical reports and related documents received.
4. Liaise with various internal and external parties for prompt follow up and resolution.
5. Manage cases for cessation and resumption of medical reviews, including managing the notifications.
6. Manage cases that require change of appointments with internal or external agencies
7. Manage cases of requests and appeals, reviewing the background details, engaging the requestor and relevant agencies, prepare submission and make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure.
8. Assist to prepare report submissions and updates to management
9. Provide good customer service, respond promptly and appropriately to public queries.
Job Requirements
- Singaporean
- A team player with ability to deliver work in an accurate and timely manner.
- Good communication skills, both written and spoken English
- A quick learner, able to work independently.
- Good with Excel.
Qualification
Diploma graduate with at least 1 year working experience
Please submit resumes to [email protected] with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
