Summary of Job Role
To manage and administer the organisation’s systems, Active Directory and Enterprise backup infrastructure to ensure high availability, security and performance.
Key Responsibilities
- To install, configure, upgrade and administer Alcatel Lucent wired and wireless network switches, controllers and management modules.
- To manage and administer Peplinks, Radware Network Load Balancers, HP Aruba ClearPass 802.1x authentications.
- To perform network problem. issue identification and resolution, network devices firmware patching, bug fixes and upgrading.
- To perform regular network performance monitoring to identify any possible performance issue and intrusions,
- To perform ongoing performance tuning, hardware and IOS upgrades, inventory and configuration documentation and capacity planning.
- Participate and perform annual BCP/ DR exercises, internal and external audits.
- Managing Microsoft Azure network setup and configuration.
- Work closely and provide technical support to other IT teams as required.
- To manage vendor relationship and ensure SLAs are met in accordance with the underpinning contracts.
Job Requirements
- Advanced Diploma or University degree in the field of Computer Science, Information Systems or Network Engineering, and/or 2-5 years or more of equivalent work experience.
- Advantage to possess the following certifications: CCNA/ CCNP.
- Minimum 2 years of experience in either Healthcare or Hospitality industry but not compulsory.
- Minimum 2 years extensive hands-on experience in managing and administering Alcatel Lucent LAN (Layer-2 and Layer-3) and Wireless technologies.
- Minimum 2 years extensive hands-on experience in managing and administering Cisco WAN (OSPF, BGP etc) technology.
- Strong technical knowledge and experience administering and configuring HP Aruba ClearPass and Peplink appliances.
- Strong experience and/or good knowledge in operation support for 24x7 data centre environment.
- Good knowledge in Azure Cloud Direct Connect setup.
- Good knowledge in Incident, Problem and Change Management framework such as ITIL.
- Strong written, oral, interpersonal communication and presentation skills.
- Excellent analytical and problem-solving skills (via wireshark).
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.