Day-to-Day Operations
- Ensure operations efficacy and customer service standards.
- Overseeday-to-day tasks to ensure smooth operation.
- Maintain outstanding store condition and visual merchandising standards.
- Work alongside team members to drive sales.
Customer Service Relations
- Present outstanding customer service standards with a positive and passionate attitude.
- Manage and answer enquiries from the various communication platform the company uses.
- Maintain updated records ofenquiriesfor continuous follow-up and asamarketing performancereview.
- Convertenquiriesto successful appointmentsand suggest services/promotions which customersmight like to book together.
