Come join us to express your Andaz as Host Assistant/Host – Front Office if the following describes you.
You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service gestures so as to make their day. You are also a confident individual who is capable of multi-tasking, willing to learn and take on new challenges.
As a Host Assistant/Host – Front Office, you will be responsible to provide excellent service to guests at a consistent level. You will work closely with your colleagues and assist them to respond to and resolve guest inquiries, requests and issues in a timely, friendly and efficient manner. The Host Assistant/Host is responsible to contribute to the smooth and efficient running of the Front Office within the Rooms Division.
Your Profile
- Possess minimum GCE "O" levels.
- Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
- Prior work experience in hotel operations will be an advantage
- Possess good problem solving, communications, interpersonal and customer service skills.
- Well-groomed and possesses a can-do attitude
- Able to work shifts, weekends and public holidays
Benefits
- 5 days work week
- Duty meals and uniform provided
- Applicable midnight allowance & OT
- Other exciting benefits e.g. Free Hyatt Hotel stays
** Please note that only shortlisted candidates will be notified **
