Job Description
The Receptionist will undertake administrative duties that will include but not be limited to:
- Mail despatch, receipt and internal distribution
- Some support with operational activities such as room set-ups and floor inspections
- Vendor work permits including safe work method statements and service validation
- Occupancy services for room bookings and employee registration
- Reception and visitor management
- Badge management
- Locker allocation
- General enquiries
- Printing and photocopying
- Incoming calls answering
The Receptionist is generally the first point of contact for visitors, guests and vendor personnel, making this role one of the most important in the IFM team. That ever-present welcoming smile is the start of the great Workplace Experience for visitors and regulars alike.
Providing onsite support
You will be reporting to the JLL Site Lead or the Senior Facilities Coordinator. Your actual daily duties will be subject also to any events taking place on site, whereby you may be called upon to assist.
Whilst site administration will be the responsibility of the Facilities Coordinator, it is not uncommon for the Receptionist to assist during times of high volume. This might entail work with Microsoft Word, Excel or PowerPoint. This may also entail support with the helpdesk ticketing platform.
Your working day will include breaks. The reception should be covered at all times, so coordination of your breaks with other site personnel will ensure client satisfaction and proper attention to hospitality.
Sound like you? To apply, you need to:
Have a Passion for service
Do you have a prior experience in facilities, property management, hospitality or other related fields? Do you have an understanding of mail despatch, help desk functions, reception duties, visitor management, Microsoft Office applications and customer care?
Be a Team Player
JLL’s unmatched excellence is only made possible by teamwork—a core value we want you to possess. As the Receptionist, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record in timeliness and accuracy, all while following company standards and procedures.
Be a Client Focused enthusiast
It is important that you can easily interact with the client staff and visitors. We’ll also count on you to manage those slightly more difficult situations when people might be having a bad day and are less happy and friendly that they would normally be. Do you have the inner peace to cope with these occasional occurrences, with a smile and a ‘happy-to-help’ attitude?
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our market-leading Rewards Program, competitive pay, and benefits package.
Apply Today!
