K3 Venture Partners is an MAS-licensed Singapore-based venture capital firm that invests in technology start-ups globally with high growth potential across various sectors. At K3, we seek to identify, nurture, support and grow entrepreneurs and businesses through leveraging the networks and experience of the K3 team to create synergies, connections and opportunities. We are committed to support visionary entrepreneurs and drive meaningful investments in the region and beyond.
We are looking for driven and motivated venture builders seeking to play a key role in the founding team of exciting business opportunities, in the cloud services, artificial intelligence (AI) and SaaS space. The ideal candidate should have strong execution capabilities, project management skills and sound technical background and understanding of business processes (such as procurement, deployment and operations) and a willingness to work in a fast-paced environment.
Job Description
· Develop and execute operational strategies that align with the company's overall objectives.
· Lead and manage an operations team, which includes network engineers, system administrators and support staff. Foster a culture of high performance, continuous improvement, and professional development.
· Ability to understand and work closely with technical teams to deploy and implement technology solutions.
· Oversee the delivery of services and solutions to customers.
· Continually assess and improve operational processes to enhance efficiency and reduce costs. Implement best practices in operations management.
· Ensure operations comply with industry regulations and security standards. Oversee regular audits and implement necessary changes to maintain compliance.
· Develop and maintain an effective incident management process. Ensure quick resolution of operational issues and minimise service disruptions.
· Manage operational budgets, ensuring cost-effective resource allocation and expense management.
· Manage relationships with service vendors and other external partners. Communicate effectively with stakeholders about operational issues and strategies.
Job Requirements:
· Bachelor’s or master’s degree in computer science, information technology, or related field.
· 8 years+ operational experience in operations in technology companies
· Proven leadership experience, project management and team management skills
· Strong knowledge of industry trends and emerging technologies,
· Excellent organisational, communication, and problem-solving skills
· Familiarity with ITIL, Lean, or Six Sigma methodologies
· Certifications in project management, cloud computing, or IT service management preferred
