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Job summary: Provides user access administration and support, including maintenance of software/hardware license, and maintenance contract renewal.
Roles & Responsibilities:
- Application first level support.
- Perform access administration as per Account Request Service Requests and Password Reset Service Requests.
- Configuration of default access for new onboarded systems or change request.
- Monthly operational reporting.
- Assist in system testing due to fixes, enhancements.
- Coordinating annual account ID verification exercises.
- Assist in reorg activities.
- Assist in providing and extracting data for audit purposes.
- Any other related tasks as assigned by the company.
Requirements:
- Tertiary education (Degree or Diploma) in relevant field is preferred.
- At least 3 to 6 years of working experience in relevant field and at least completed 3 projects in that role.
- Prior experience in Identity and Access Management (IAM) (i.e. SailPoint IdentityIQ).
- Prior experience in helpdesk support.
- Knowledge on IT matters.
- Good communication skills, command of written and verbal English.
- Experienced and independent.
Irene Koo
IT&T Recruiter
BGC Group Pte. Ltd., Singapore
EA License No.: 05C3053
