Job Description:
- Configure and install various networking devices and services (e.g., routers, switches, firewalls, wireless AP and controller, load balancer, RADIUS server and VPN).
- Perform configuration updates, such as modifying configurations, signature definitions, or implementing new policies on various network security tools, as directed.
- Assist with daily operating procedures and administration for assigned elements.
- Identify, diagnose, and resolve information security issues.
- Perform network hardware maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.
- Coordinate, implement fixes (patches, configuration changes, etc) for discovered issues.
- Perform proactive maintenance, upgrades, and enhancements to our customers.
- Develop, execute and maintain security system fault management support procedures for assigned systems.
- Liaise with vendors and other IT personnel for problem resolution.
- Reflect and visualize the network and security strategy and status to our managed customer.
- Implement security tools, policies and procedures in conjunction with the network and security team.
- Ensure timely proactive identification and reporting of security gaps and vulnerabilities to the critical business information, systems and network infrastructure.
Requirements
- Diploma or Degree in Information Technology, Engineering or related field
- Min 5yrs relevant working experience
- Experience in implementing & administrating network devices (Switches, Routers, Firewalls, WLC, WAF, Load balancers, Cable patching, Racks)
- Knowledge on VOIP & voice gateway (Cisco, Avaya & Microsoft Teams)
- Exposure to firewalls/IPS/IDS/Proxy/Monitoring tools
- CCNA | CCNP certification required.
- Knowledge on cloud & network automation will be an added advantage.
- Good communication skills.
- Willing to learn and work in a team.
