Responsibilities
After-sales service is any support provided to a client after Seatrium Baker Marine product or service has already been purchased. Companies use after-sales support as a business strategy as it typically leads to higher client satisfaction and brand loyalty.
· Serves as client liaison to ensure timely response to client.
· Develops and maintain the current client base and seek prospective clients. Handle Key Account, client management. Engagement (Local & Regional)
· Develops and maintain the current client base, increase efficiency, turnover, and profits to exceed set budgets.
· Spare Part - Handling of Clients Queries, Making Sales Quotation
· Service - Handling of Client Queries, Making Service Quotation, Coordinating Service Personnel Travel Requirement
· Maximizes after sales profitability through the sale of service and spare parts.Increase efficiency, turnover, and profits to exceed set budgets.
· Analysis of Sales Revenue
· Sales Planning & Strategy
· Documentation, maintain accurate records of aftersales transaction service requests, and client interactions.
Requirements
· Diploma and above in Business Administration or equivalent
· Minimum 5 years of relevant experience
· Good communication, positive thinking, teamwork and able to work under pressure.
Our Address and Working Hours:
Seatrium Limited
(Pioneer Yard)
50 Gul Road, Singapore 629353
(Islandwide transport provided)
Mon - Fri: 7:30am - 5:30pm
Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.
We regret that only shortlisted candidates will be notified.
Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.
