Job Responsibilities not limited to:
- Have strong written and verbal communication skills.
- Should have strong knowledge of ITIL framework and IT service management concepts.
- CCNA Certification
- Ability to work independently.
- Engineers need to provide 24/7 support when needed as well as required to participate in on-call duty.
- Providing 1st line support for the timely resolution of incidents and problems
- Ability to effectively prioritize tasks in high-pressure environments.
- Should have good knowledge in project management and vendor management.
- Engineers must be able to speak confidently and able to conduct presentations.
- Exhibit excellent problem solving /root cause analysis skills.
- Hands-on experience in supporting, maintaining, and deploying Nokia IP and Optics products.
- Routing and Switching – all network technology used to connect services from all network data-center’s to any connected endpoint
- Must be capable of mounting switches and carry weighted equipment.
- Monitor network performance and adhere to configuration policy and standards
- Proficiency and experience in developing technical documentation such as System Design, Configuration Design, System Architecture Drawings and technical deliverables using Microsoft Office software tools (Word, Project, PowerPoint, Excel, and Visio)
- Experience in tracing end users remotely as well as Network device power requirements.
- Experience in structure cabling technologies and data center cabling methodologies.
- Basic knowledge about servers (Wintel and Linux and virtualization).
- Singaporeans only
