Assist Restaurant Manager in overseeing the efficient running and profitability of restaurants and in managing their staff
Restaurant Management
· Assist in overall management of the restaurant operations
· Supervise and coordinate assigned shift; conduct daily pre-operation meeting
· Observe, teach and correct staff's service standards
· Order daily supplies
· Ensure adherence to quality expectations and standards
· Ensure compliance with company cash handling policy and procedures
People Management
· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
· Plan duty roster
· Check on staff punctuality and discipline
Customer Service
· Handle customer enquiries and complaints
· Ensure customers' satisfaction
Administration and Reporting
· Handle administration and paperwork
Perform other reasonable job duties as requested by Supervisors
