Job info
- Monthly Salary: Up to $4200 + AWS + VB
- Working days: Monday - Thursday: 8.00am to 5.30pm, Friday: 8.00am to 5.00pm
- Location: Tuas
Job description
IT Projects Implementation:
- Assist in software project implementation of warehouse automated storage and retrieval machine for customer, including supporting integration to customer ERP system, IT infrastructure and customers networks.
- Collaborate in setting up the machine, configuring software,
- Performing UAT/SIT, Software user Training for customer and internal staff, Software Go live support
- Document IT projects comprehensively, outlining processes, configurations, and outcomes.
- Conduct IT site visits to assess requirements, troubleshoot issues, and gather insights for improvement.
IT Service Support
- Provide remote helpdesk and onsite support services for customers, addressing their technical needs promptly and professionally.
- Be stationed onsite on scheduled days to offer hands-on IT software support and ensure customer satisfaction.
- Prepare detailed IT service reports for accurate tracking and analysis.
IT Tasks and Ad-hoc Duties:
- Undertake various IT-related tasks as required to support onsite customers effectively.
- Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.
Job requirement
- Minimum of a Diploma or higher in Computer Science, Information Technology, or equivalent field.
- Available to travel for support customer in Singapore & Malaysia
- A minimum of 3 years of hands-on experience in a similar position.
- Mandatory experience in software application support, with exposure to systems like inventory, warehouse management, ERP.
- Familiarity with basic IT infrastructure, server setup, and network troubleshooting.
- Effective communication skills to liaise with team members, customers, and vendor
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*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905
