Job Description
- Responsible for the service management in the maintenance services
- Prepare and maintain project execution plans, and track all activities against the plan, providing regular and accurate reports to internal management and customer management
- Deliver quality outputs based on defined processes, review project performance and take timely corrective actions where necessary to ensure that project performance targets are achieved; identify and mitigate risks before they seriously impact the project delivery
- Monitor and control allocated manpower, associated revenue costs and all capital costs against the project budget
- Provide effective leadership to the project teams and ensuring that the team members are motivated, and developing their technical competencies and knowledge base
- Participate in client / partner contract negotiations and pre-sales solutioning support to sales team
- Manage a team and ensure SLA are fulfill
Job Requirements
- Degree in IT / Engineering, or diploma with years of experience equivalent
- At least 5 years of experience in managing large-scale system and engineering integration projects and cross-functional delivery teams
- Experience in turn-key development, implementation and maintenance of large-scale, multi-platform, multi-vendor systems in the IT and engineering domain
- Large-scale program management of multi-service line teams, including strong project management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
- Proven track record in managing multi-million dollar projects in the government and/or commercial sectors
- Proven record of successful staff management in the area of leadership, staff motivation, performance appraisal, professional development and recruitment
- “Hands-on” attitude
- Good presentation skills, communication, negotiation, interpersonal skills and customer-service orientation
- Knowledge of Voice switching system will be a plus
- Knowledge in TCP/IP Networking
- Knowledge in multiplexers, public address system, DC Charger, VHF/UHF Radio
- Professional project management certification (e.g.. PMP, ITIL, etc.) is preferred
- Preferably with Class 3 driving license
- Working location is in Ang Mo Kio
- 2 Years Contract
Interested candidates, please submit your CV in MS Word format to [email protected]
Lee Jie Yao
EA License No: 06C4642
EA Reg No: R23118776
We regret that only shortlisted candidates will be notified.
