Process make-up pay claims to ensure that payments are processed in accordance with the stipulated policies and guidelines so that claimants are compensated fairly, consistently and timely.
Responsibilites
1) Performance Management – Achieve operational goals and key performance indicators that are aligned to the organisation’s overall strategic objectives.
2) Operation Management – Process claims to ensure make-up pay payments are timely and accurate and in accordance with stipulated policies and guidelines.
3) Customer Service – Execute the customer service support initiatives to deliver a highly professional standard of service to customers.
4) Claims Consultancy – Provide guidance to the claimants on complex claims & deviation cases regularly to ensure consistency, fairness and prudence in decisions made.
5) Customer Communication – Execute the communication programs to shape the behaviour of employers/NSmen and guide servicemen in their claims processing.
Requirements
1) Diploma Holder in any discipline or Equivalent may apply
2) One to Two Years Working Experience
3) Meticulous and dedicated at work
4) Good interpersonal and communication skills.
5) Result oriented
6) Provide quality customer service.
7) Good verbal & written communication skills.
8) Good team player.
9) Proficient in using excel and application system.
Interested candidates, please submit your CV in MS Word format to [email protected]
Lee Jie Yao
EA License No: 06C4642
EA Reg No: R23118776
We regret that only shortlisted candidates will be notified.
