- Provide daily administration support including scheduling of meetings, planning team bonding activities and documentation, incidents and request handling for the department.
- Prepare weekly and monthly report for Management to review
- Conduct small group training for Service Request Readiness (SDR)
- Assist in maintaining IT asset inventory which include tagging and updating
- Liaising with vendors, purchasers, requesters, Finance and suppliers on discrepancy in documents such as POs and DOs
- Ensure proper documentation, incidents / request handling till closure
- Conduct period review and analysis of incidents / requests, monthly data extraction and report consolidation
- Execute IT service requests including coordination and communication with relevant support parties
- Provide recommendation and improvement, modification for existing SOP from time to time
- Initiate sourcing of hardware and software and obtain quotations for comparison to meet business units’ requirements
- Negotiate with external vendors for best terms and conditions of the purchases
- Keep track purchase summary
- Maintain records and databases containing information regarding company’s software, licenses and warranties
Requirements
- Nitec / Diploma in Information Technology
- Proficient in MS office
- Good interpersonal skills & office organisation skills
Please send your detailed resume in MS Word format including the following details to : [email protected]
1. Recent photograph
2. Personal particulars
3. Education Level
4. Each employment background
5. Working experience
6. Reason for leaving each employment
7. Last drawn salary
8. Expected salary
9. Date of availability
