Responsibilities:
- Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
- Perform service recovery such as managing complaints from patients.
- Chaperoning of patients to ensure smooth treatment process.
- Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
- Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
- Keep accurate and compete records consistent with regulations, policies, and procedures.
- Organise and prioritise own workload to ensure provision of quality services.
- Demonstrate an organised, effective, and timely approach to all tasks.
- Build and strengthen client relationships to achieve long-term partnerships.
- Develop a thorough understanding of our products and service offerings.
- Meet regularly with other team members to discuss progress.
- Generate progress reports for clients and senior leaders within the organisation.
- Other duties and projects assigned by your reporting officer as required.
Requirements:
- Diploma/Degree in any Discipline
- Preferably with some relevant working experience
- Good communication and coordination skills
- Proactive and a team player
Job ID: QX8XWW93
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Email resume to [email protected]
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong
