KEY ACTIVITIES / ACCOUNTABILITIES
- Administration of credit policies, processes and internal controls to govern the credit control and collection function
- Credit assessment and credit review function
- Payment follow-ups and enforcement of assigned credit limits/policies
- Active collection process involving calling, email, site visits and other appropriate means
- Monitor, ensure accurate and timely payment recovery
- Investigate and resolve discrepancies relating to non-payment of invoices
- Coordinate and build strong relationship between customers and internal stakeholders to resolve issues at root cause and enable smooth collection
- Prepare regular and monthly credit related reports
- Organise routine collection meetings with sales team
- Handle Legal proceedings, Small Claim Tribunal and 3rd party collection agencies
- Prepare month-end and year-end closing reports
- Ensure compliance with company financial standards
ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES
- Diploma and above qualification in Accountancy/Finance/Business or equivalent
PREFERRED EXPERIENCE AND KNOWLEDGE
- Minimum 3 years’ experience in credit control
- Disciplined, well-organised and good communication skills
- Able to work independently with minimum supervision
- Pro-active
- Be a change ambassador
- Meticulous, organised and good attention to details
- Good interpersonal and communication skills
- Strong computer literacy especially in Microsoft Excel, PowerPoint and accounting software.
