The Write Connection is a premier education company in Singapore. We are looking for an IT Executive to support the daily operations of our centres by joining our Internal Operations Team.
Job Responsibilities
- Provide daily IT support for IT-related issues and requests. This includes hardware maintenance, software application, hardware upgrades, and system installation.
- Manage/participate in new setup or upgrade of systems and monitor system utilisation.
- Perform troubleshooting or provide alternatives to resolve cases that are raised across various centres.
- Assist with IT projects from conceptualisation, planning, execution to completion.
- Ensure the deadlines of IT deliverables are met with desired quality, and communicated to various departments.
- Maintain records of IT hardware, software, inventory, service and IT related contracts and documentation.
- Ensure compliance with IT security policies and regulations.
- Perform problem management and troubleshooting of network operating issues, desktop applications, hardware cause identification and resolution.
- Perform any other special projects as assigned.
- Assist with other scopes under the internal operations department.
Job Requirements
- Possess at least a Diploma in IT, Computer Science, or a related discipline.
- Able to work efficiently to meet tight deadlines, organise time well, and work with minimum supervision.
- Knowledge of Google Sheets, Google Forms, Google App Script, HTML/CSS, Apple systems and devices, and ECOS would be favourable.
- Technically savvy and/or fast learner of technology.
- Comfortable using the Mac platform.
- Possess excellent communication skills to work with stakeholders and ensure that works meet requirements, and expected timelines.
- Proficiency in spoken and written Mandarin is a plus as the work would involve collaboration with technical teams based in China
Work Hours and Location:
- 5 days work week: includes 4 weekdays and 1 weekend (which can be a Sat or Sun depending on roster)
- Shifts: Weekdays: 12.30pm - 9.30pm , Weekends: 8.30am - 6.30pm
- Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidate may be required to travel to various TWC centres)
Note to Applicant:
- Only Singaporeans and PR need apply.
- Send your CV to [email protected]
