JOB DUTIES
- Coordinate with relevant parties to resolve delivery related issue, ensure orders are delivered in a timely manner and improve customer satisfaction
- Handle customer feedbacks on order fulfilment
- Execute logistic tasks within stated guidelines and policies
- Manage customer billing & coordinate with finance
- Work closely with Transport/Operation Manager
- Ensure all drivers and delivery assistants comply to SOPs
- Plan, schedule, organize and assign jobs daily
- Assist the Operation Manager to monitor the vehicles' servicing/maintenance schedule and arrange accordingly
JOB REQUIREMENT
- Applicants must be willing to work in logistics industry
- Experience in transport operations
- Preferred 1 year(s) of working experience in the logistics
- Ability to work independently and meet tight deadlines
- Ability to handle stress in a fast-paced environment
- Good communication skill
- Proficient in MS Office and basic MS Excel skills
- Able to read, write and communicate in English and Chinese
- Possession of Class 3/4 License will be a plus point
