Madura's Restaurant is looking to expand its beverage section with a head barista who is willing to take on roles and initatives to thrive in this F&B industry.
Job Description:
- Administer purchasing and receiving procedures.
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in the business unit.
- Develop and motivate team members through capability development.
- Facilitate compliance with legislative and regulatory requirements.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage customer service.
- Manage food and beverage operations.
- Manage site/outlet and equipment maintenance.
- Manage training.
- Participate in dispute resolution.
