As a member of our Client Services team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
RESPONSIBILITIES
- Provide day to day support of clients' activities including queries and any ad-hoc requests
- Build and maintain contact with all new and existing clients to ensure high level of client’s satisfaction.
- Understand and communicate clients’ needs with various Ascent business functions, operational and support teams.
- Promote and coordinate effective internal communication across all Ascent business lines to provide a seamless client experience.
- Monitor and manage client SLAs and operational deliverables.
- Ensure all customers’ request and actions are followed up diligently and on time.
- Provide a range of fund accounting services to clients, including preparation of the Net Asset Value (NAV) on various frequencies (daily, weekly, monthly etc.) and other fund accounting production.
- Initiate wire transfer through banking platforms to settle fund’s expenses, capital activities etc.
- Work with auditors, service providers and internal teams on audit schedules, financial statements, and other in-scope reports that may occur periodically
- Support Investor Relations Team on investors’ onboarding which includes collection of KYC documents, conduct AML/KYC screening, and ensure procedure are in compliant with AML framework.
REQUIREMENTS
- Min Diploma/Degree qualified in Accounting or Finance related area and/or studying professional accounting (or comparable) qualification.
- Without/with experience in a similar role incorporating the above functions.
- An ability to work to and meet agreed deadlines.
- Excellent interpersonal and written communications skills
To be successful in these roles it is envisaged you are a motivated and self-driven individual eager to contribute and grow with the organization. Critical to your ability to perform these roles will be attention to detail and team focus.
ASCENT offers a modern and progressive work environment. You can expect to be challenged and offered a path towards future career growth.
Interested parties please send your full resume with availability and expected salary.
