The case worker supports the social worker in providing psychosocial support to the students and their families. The Case Worker will also bring to each case a basic understanding of the biopsychosocial concerns of families and the influences of family, community and cultural differences, enhancing the case management by the interdisciplinary team. The postholder may work across a variety of settings at Rainbow Centre (early intervention, schools, out-of-school hours care and community outreach services etc).
Key Responsibilities
1. Casework
a) Individual and Family
- Identify the client’s and family’s needs and ensure that they receive appropriate services.
- Conduct basic psychosocial and risk assessment for cases by taking into account the integration of a range of information independently
- Collaborate with clients and other key service stakeholders (teachers, therapists, service leaders, other agencies etc.) in developing and implementing an effective intervention plan.
- Conduct home visits and accompany clients for appointments (i.e medical consultations, court hearing etc) independently and provide assessment of the home situations or organisations to Social Worker.
- Produce brief social reports and documentations (include case notes) for the social worker for continuation of follow up.
b) Group Work
- Support social workers in conducting therapeutic and outreach programmes
C) Community Work
- Support social workers in implementation of community-specific programmes
2. Service Administration & Management
- Data Management: Maintain and monitor client records related to service utilization in accordance to organizational and professional requirements.
- Resource Management: Maintain inventories of equipment and supplies. Ensuring all health and safety standards are met
3. Continuing Professional Development
- Remain up to date and compliant with all relevant legislation, organizational procedures, policies in order to uphold standards of best practice
Job Holder Requirements
- Diploma holders. Preferably in Social Work/Community Service/Human Services
- Experience working in a disability/social work setting will be an advantage
Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.