Job Description
• Manage a portfolio of corporate clients.
• Provide professional and timely advice to the clients for queries relating to our services.
• Provide good customer service standards.
• Drafting of reports
• Actively engage the clients in document retrieving, send reminders to clients
• Work with our business consultants on projects
• Any ad-hoc work by management.
Job requirements
• Experienced in customer service/account management.
• Able to engage client in a positive manner.
• Able to constantly keep track of your work progress and not miss out on tasks.
• Open-minded and be quick to adapt to work style changes when implemented.
• Have acceptable English writing skills.
• Experienced in using Microsoft words, excel, Chat-GPT and etc is preferred.
• English and Mandarin speaking/writing is preferred.
