The "Terms of Reference" for the Administrative Assistant outline the key responsibilities and duties of this role within the organization:
· Handling basic office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry.
· Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts.
· Submit expense reports.
· Keep employee records (physical and digital)
· Directing, reviewing, and optimizing office operations to increase accuracy, productivity, and efficiency and reduce costs
· Prepare regular reports and presentations.
· Handle queries from managers and employees
Requirements and skills
- Proven experience as an Administrator, Administrative Assistant or relevant role
- Familiarity with office equipment, including printers and fax machines.
- Knowledge of office policies and procedures
- Experience with office management tools (MS Office software, in particular)
- Excellent organizational and time-management skills
- Strong written and oral communication skills
- Problem-solving attitude with an eye for detail
