Description
Our Singapore studio is searching for a strong Client Director with solid experience of managing strategic FMCG brand and packaging accounts.
...are you truly strategic and business savvy?
...have you worked at some of the best design agencies in the world?
...do you have outstanding FMCG Client Director experience working with global brands?
If this sounds like you, keep reading!
ABOUT US:
• 360+ strong global design agency
• 100% independent
• 25 years young
• 8 studios around the world
Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.
As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.
At Bulletproof we have three core beliefs:
GREAT IDEAS CHANGE THE WORLD...
We believe in the power of design to influence human behaviour, affect change and pierce conventions.
PEOPLE MAKE THE DIFFERENCE...
That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.
STAY NAÏVE…
We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.
ABOUT THE ROLE:
As Client Director, you will work as part of the client services team supporting and in partnership with a Client Partner and the Senior Leadership team. You will be responsible for overseeing the successful day-to-day running of your allocated client account and building unbreakable relationships with clients and team members alike.
Your main duties and responsibilities will include:
• Running client meetings; creating and leading presentations with precision, confidence, a sense of presence and gravitas
• Running pitches and initiatives with the support of the senior team
• Taking responsibility for the overarching relationship with clients across your allocated pillar account, spanning the wider business as well as project specifics
• Being a key agency partner across all levels and brands; building trusted and collaborative partnerships with clients
• Contributing to RFI’s, negotiating fee and timing discussions to safeguard our value and quality
• Selling and defending our creative product; confidently presenting and positively challenging briefs, feedback, proposals and financials with the client team
• Contributing to annual reviews; foreseeing and evading difficult situations, facilitating challenging conversations with confidence and grace
• Supporting a Client Partner in the strategic direction and growth of your allocated account
• Overseeing the delivery of design projects and workflow, ensuring work is completed to the highest standard whilst meeting client timelines and budgets
• Advising on project timelines and proposals, which are realistic and effectively meet our client’s needs
• Overseeing the weekly/monthly reporting of financials, including billings, forecasting and client purchase orders
• Supporting the Client Partner with the annual and quarterly forecasting plans and presentations
• Creating inspiring presentations and contributing to the pitch process, using your strategic and industry knowledge
• Mentoring and taking responsibility for the reviews and development of the junior client service team.
• Leading the development and delivery of client presentations, pitch preparations and new business proposals when required.
Requirements
WHAT YOU SHOULD HAVE:
If you tick all of the boxes below, we could be a perfect match!
- A keen and can-do attitude
- A fresh perspective and an entrepreneurial spirit
- Outstanding client management skills
- Excellent communication skills
- Impeccable attention to detail
- Ability to forge strong senior relationships through excellent interpersonal skills
- Ability to work in a fast-paced environment; be flexible and responsive
- Strong judgment, which is well informed and reliable; able to foresee potential problems and propose solutions
- Ability to lead and mentor a team, which produce results and demonstrate best practice
- Good commercial acumen
In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below!
