· Act as the product ambassador at local and zone level. Be the primary contact for queries related to the product.
· Own the deployment roadmap in SAPMENA. Manage project timelines, priorities, and risks with the Local, Zone and Global teams.
· Pre-Project Phase: Prepare the market for the project by understanding data structure and gaps, IT landscape and their current Business Planning Process.
· Change Impact Assessment Phase: Work with the local markets to analyze the needs and align product roadmap to strategic goals. Define the key steps of the adoption plan / change management by local market.
· Functional Readiness: Draft the training plan and prepare the materials to successfully upskill the Ambassadors on the usage of BPM.
· Testing Phase: Ensure readiness of test scripts and completion of UAT.
· Go Live: Work with the local lead to ensure high level of adoption and closure of hypercare issues.
· Develop appropriately detailed specifications for the product features so they are clearly understood by the Global development teams.
· Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business commitments.
· Be accountable for the created product(s) and communicate the product needs with business partners (process and ways of working changes required locally to adopt BPM).
