Welcome to Brighter!
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy, and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.
Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and wellbeing.
At Mercer, we walk the talk:
- Voted #1 HR Consulting Company globally.
- Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management
- Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online
- Great Package and Recognition Programs
- Energetic & flexible environment surrounded by supportive colleagues.
We take care of our people, and we pride ourselves in our diverse and inclusive workforce with our “people first” culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.
What is in it for you?
- Be part of a reputable and recognized brand in the consulting and employee benefits brokerage industry by working with and learning from industry leading experts in the field
- Unprecedented opportunity to meaningfully impact our clients and make a difference across the world and industries.
- Access to colleague resource groups that provide mentorship and development opportunities to help you build a sense of connection and community throughout your career.
- Generous leaves and opportunities to give back to the community in ways that are most meaningful to you.
Mercer Health & Benefits is seeking candidates for the following position:
Senior Health & Benefits Consulting Analyst
We will count on you to:
- Assists the consulting team in gathering, organizing, entering, and analyzing data using Excel spreadsheets to be used for various client projects. Involves increased focus on analysis of results and managing portions of projects; reviews the work of junior analysts.
- Gathers utilization or rate data from the vendors via a Request for Proposal (RFP); interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the client.
- Develops cost projections and evaluation of vendor renewal workups; results are used as part of client meetings.
- Demonstrates project management and consulting skills such as managing the quality and timeliness of client deliverables; helps to develop budget and billing reports; participates in calls and meetings as appropriate; assists with the preparation and delivery of clear and concise communications and resolves most claim issues but can escalate more complex issues to senior consultants as needed.
- Gathers design data from the client and current vendors needed for analyzing the impact of a client's consolidation and/or marketing of its healthcare plans; typically involves organizing plan design details and costs in Excel for further analysis by the team; responsibilities also include checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data.
- Learns the basics of products, services, and tools - gain an understanding of vendor/carrier markets, basic underwriting and financial skills, products, services and technical tools, and intranet resources and participates in training courses, online learning, or through learning from more experienced colleagues.
What you need to have:
- Bachelor’s degree or equivalent
- 3-5 years of Regional Client Management experience, preferably from Health and Benefit insurance or Employee Benefits business.
- Strong stakeholder engagement skills with the ability to manage multiple stakeholders including senior stakeholders with confidence and professionalism.
- Ability to work at a fast pace, both independently and in a team environment
- Capacity to manage competing priorities with strong time management skills.
- Excellent organizational, interpersonal, verbal, and written communication skills.
- Proficiency using Microsoft Office — Word, Excel, and PowerPoint.
What makes you stand out:
- Prior working experience with Health and Benefits
Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
