The Sales Support will report to the Head of Public Sector and provide pre- and post-sales support to the Public Sector Sales team. He/she will provide support to the Public Sector sales teams for tender or proposal submission request within specific tender closing timeline. Beyond helping to source for new sales opportunities by understanding customers’ needs and requirements, he/she also supports the sales team by partnering with the other business functions to work out pricing matters and strategies.
Responsibilities:
- Tele-sales support/sales pitch activities akin to cold calling and strong in follow up and combing the relevant websites for leads.
- Support all Public Sector tender deals in services, software and maintenance
- To monitor and track the sales booking from award to project creation
- To ensure timely and quality service provided to Public Sector Sales team for order processing request, sales and project registration.
- To ensure order processing request is supported with actual LOA/PO from client.
- To validate the order processing request from sales teams to ensure sales booked is based on firm award provided by client.
- Partner LOBs to work out and compile pricing based on customers’ requirements
- Engage and interact with customers on tender clarifications
- Secure necessary approvals based on NTT DATA Singapore processes and meet tender submission deadlines by customers
- Timely submission of full legal documents (tender documents, tender proposals, clients’ contracts, partnership agreements) to BMO/Finance Departments to register in sales tracking system (Salesforce).
- To advise Public Sector sales teams on the sales processes where necessary.
The ideal candidate should possess the following:
- Fresh Graduates are welcome to apply.
- Excellent verbal and written communications skills.
- A result-oriented person who can deliver high quality pre and post-sales support to sales units.
- Strong organisation skills and ability to multi-task with competing priorities.
- Able to work independently, proactive with good working attitude.
- Committed to job requirement, adaptable to new environment/job challenges.
- Able to build good rapport with sales units and project delivery teams to enable work to be carried out effectively and efficiently.
- Proficiency in MS Excel and MS Word.
- Strong stakeholder management to interact with external customers and internal colleagues.
- Able to multi-task, prioritize, and manage time effectively.
